Maintenance coordination
One number for the leak, the contractor, the access and the paperwork. We find the trade, let them in, check the work and send you the record, so a repair stops being your afternoon.
- Open 24/7 for emergencies
- Vetted trades, scheduled and supervised
- Written record of every job
REPAIRS AND UPKEEP
The repair is rarely the hard part
A faucet fails on a Sunday. Finding someone is an hour of calls. Getting them a key is another problem. Being there when they arrive means taking time off. Then you have to work out whether the job was actually done properly, and keep the invoice somewhere you will find it again.
That whole chain is the service. We source the trade, schedule them, handle access, check the work against what was quoted and send you the record. You approve the spend and you see the outcome, without spending the day on it.
Because cleaning and property management sit in the same company, the person who notices the problem and the person who fixes it are not two different vendors blaming each other. Our cleaners report faults from the property, and that report becomes a job.
WHAT WE COORDINATE
Included as standard
From a dripping faucet to a full turnover of works between tenants. Interior painting is handled in house.
- Plumbing, electrical and HVAC call-outs
- Appliance repair and replacement
- Interior painting and drywall repair, done in house
- Locks, keys, lockboxes and access hardware
- Emergency call-outs, 24 hours a day
- Routine and seasonal inspections
- Vendor sourcing, scheduling and supervision
- Written record and photos of every completed job
HOW IT WORKS
Three steps, nothing hidden
01
You report it, or we spot it
Call, message, or let our cleaning team flag it from the property. Either route opens the same job.
02
We source and schedule
We find the trade, get you the quote, and only book once you have approved the spend.
03
Checked and recorded
We handle access, check the work against the quote, and send you the record with photos. If it isn’t documented, it didn’t happen.
WHY ADAMS
What you are actually buying
Open 24/7
Emergencies do not wait for Monday. Short-notice and out-of-hours work is available, with the fee structure published up front rather than added to the invoice afterwards.
Somebody checks the work
A coordinator who never inspects the job is just an answering service. We check what was done against what was quoted.
One company, no handoffs
Cleaning, management and maintenance are the same team, so a problem spotted during a clean becomes a job the same day.
Reported, quoted, approved, fixed, recorded. In that order, every time.
QUESTIONS
Before you ask
Yes. You see the quote and approve the spend before a trade is booked. The only exception is a genuine emergency where waiting causes more damage, and we will be calling you either way.
We use vetted trades we have worked with, and we are happy to use yours if you already have people you trust. Interior painting and drywall repair we handle ourselves.
Anything where waiting makes it worse. Water, no heat, no power, security and access failures. We answer 24 hours a day, seven days a week, on 585-204-0133.
Yes. Maintenance coordination can be booked on its own, alongside cleaning, or as part of full management.
Yes, every job. What was reported, what was quoted, who attended, what was done and photos of the result.
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Free walkthrough, written scope, no obligation. We answer the phone 24 hours a day across Rochester, NY and Monroe County.